Donativos

Access your donation account settings using the 'Manage My Donation' button on your recent donation confirmation email. There you can change the amount, frequency, payment method and charge date. You can also cancel your recurring donation plan. If you run into any issues you can always contact us!

We understand that your privacy is very important -- we agree, and that's a core value of ours at Thunderbird and Mozilla. Your address is part of our Payment Processing, Contact and Donation Information that we outline in our Privacy Policy. This data is used for payment processing, transactional receipts, fraud detection and record-keeping purposes. If you want to know more about the personal information data we receive, the third-party vendors we trust, and how long we keep your data, please refer to our Websites, Communications & Cookies Privacy Notice.

Qualquer pessoa pode aceder ao suporte técnico do Thunderbird visitando o fórum de suporte. O Thunderbird não fornece suporte técnico ou suporte técnico complementar em troca de contrapartidas financeiras.

Para aprender a personalizar a página inicial, por favor visite:
https://support.mozilla.org/kb/how-disable-or-change-thunderbird-start-page

Gifts to Thunderbird are not tax-deductible as charitable gifts, but are greatly appreciated. Giving to Thunderbird supports the development of our leading open source cross-platform email and calendaring client, free for business and personal use. Your gift will help ensure it stays that way, and will support future development.

When you donate via our online form, simply check the box 'Donate as an Organization' and include your company name. The receipt you receive to the email address used to make your contribution will include your business information.

Sim, utilizamos a tecnologia SSL padrão da indústria para manter as suas informações seguras. Estabelecemos uma parceria com a Stripe, o processador de pagamentos estabelecido no sector, no qual confiam algumas das maiores empresas do mundo. As suas informações financeiras sensíveis nunca entram em contacto com os nossos servidores. Enviamos todos os dados diretamente para os servidores compatíveis com PCI do Stripe através de SSL. Compreendemos que a sua privacidade é muito importante. Para obter informações completas, consulte a Política de Privacidade da Mozilla.

Your donation may be eligible for a refund. You must contact us within 15 days after the date of the donation. If you believe this donation was made without your authorization, please contact us immediately. Donations made via ACH or SEPA direct debit are ineligible for refunds. Due to the nature of these transactions our policy prioritizes minimizing refund fraud. We sincerely appreciate your understanding. If you have any further questions, please contact us.

We do not collect any additional fees or taxes. When you donate in your local currency you are not charged a conversion fee by your credit card. Optionally, you can choose to cover our transaction costs on your donation. This is completely voluntary and you may opt in or out using the checkbox on our donation form. Our organization is based in the United States. We encourage donors to research any additional external taxes or fees that may be applied by regulators such as your bank or tax authority.

When you opt to cover our transaction costs, you're covering both our processing and donation platform costs. The costs associated with our robust online donation system allows us to continue scaling sustainably as our supporter-base grows. Our donation platform and payment processor partners reduce internal costs associated with maintaining our own system from scratch. Our partners ensure we can accept a wide range of currencies/payment methods and remain PCI compliant in all of the countries that we accept gifts from. The transaction costs donors may choose to cover are based on an estimate of our overall costs. Due to many factors actual costs may fluctuate.

When making a one-time gift through SEPA direct debit, you may notice a mention of recurrent transactions. This is because our payment processor Stripe only supports recurring transactions for this type of payment. Regardless of this, we will only charge you once and we will not make any further payments on your account without your authorization. Following the mandate, you will receive an official donation receipt that will clearly reflect the one-time donation.

No. We are not currently accepting cryptocurrency gifts.

O Thunderbird é o cliente de correio eletrónico e calendário, multiplataforma, de código aberto, líder e gratuito para utilização comercial e pessoal. O seu donativo ajudará a garantir que continue assim e apoiará o desenvolvimento futuro.

O Thunderbird é um projeto da MZLA Technologies Corporation, que é uma subsidiária integral da Fundação Mozilla.

Currently, the majority of Thunderbird’s revenue comes from generous gifts from users and friends of Thunderbird. Companies and individuals support the development of the product now and in the future.

If you have a question about giving to Thunderbird, please contact us via this form. If you need technical support, please head over to Thunderbird Support for assistance.