成為支持者
幫助我們，讓 Thunderbird 變得更好。
MZLA Technologies Corporation is the for-profit organization sustaining the free software mission of Thunderbird. Our work is to provide open source apps that are secure, private and available for users around the world. Your support helps us:
- 開發新應用程式、整合與功能
- 改善使用者介面、操作速度與穩定度
- 推廣 Thunderbird 與軟體自由
- 每年提供數百萬次的免費軟體下載
Not tax deductible as a charitable donation
常見問題
聯絡我們
Questions about donating? See common answers below. If you still need help donating, please contact us via this form.
Want to provide product feedback? Head over to Mozilla Connect.
Need product or technical support? Visit our knowledgebase and community support forum.
有哪些捐款方式？
You can donate online securely by credit card or PayPal, Google Pay, Apple Pay, and by bank transfers through SEPA, iDEAL and ACH.
Give in your local currency! We accept over 100! Choose yours from the drop down menu next to ‘Amount’.
You can give offline in USD only by mailing a check or money order made payable to "MZLA Technologies Corp". Mail to:
- MZLA
- PO Box 25718
- Pasadena CA 91185-5718
Please include your email address on the memo line of your check to help us track and attribute your gift. We can only send acknowledgement receipts by email.
Give the gift of your time! If you would like to learn how to contribute to Thunderbird in other ways such as coding, translating or testing, please visit our Participate page.
我要如何取消或更改定期捐款？我可以更換付款方式或捐款頻率嗎？
Access your plan details from the Donor Portal or from the 'Manage My Donation' button on your recent donation confirmation email. You can change the amount, frequency, payment method and charge date. You can also cancel your recurring plan and download your receipts.
我捐款之後能獲得技術支援嗎？
All Thunderbird technical support is community-based and available to everyone. Visit our support forum. We do not provide individual tech support in exchange for financial gifts.
How do I get a receipt?
You will receive an email confirmation whenever you donate and this will include a receipt for your records. You can also access your receipt history at any time from our Donor Portal.
我的捐款能抵稅嗎？
Gifts to Thunderbird are not tax-deductible as charitable gifts, but are greatly appreciated!
Giving to Thunderbird supports the development of open source apps that are secure, private and available for users around the world. Your support also ensures that our core apps remain free for everyone.
為什麼您們需要我的地址才能處理捐款？
我們了解您的隱私非常重要，我們也相當同意，這也是 Thunderbird 與 Mozilla 的核心價值。我們的隱私權保護政策當中的〈金流處理、聯絡與捐款資訊〉章節描述了我們會如何處理您提供的地址資訊。此資料僅用於金流處理、交易收據、詐騙偵測、紀錄保留等用途。若您想了解我們會接收哪些個人資料、信任哪些第三方供應商，以及會保存您的資料多久，請參考網站、通訊與 Cookie 隱私權公告。
我要怎麼關掉 Thunderbird 開始頁的募款廣告？
請到 https://support.mozilla.org/kb/how-disable-or-change-thunderbird-start-page 了解如何自訂開始頁面
我要如何收到商業收據？
When you donate via our online form, simply check the box 'Donate as an Organization' and include your company name. Your transaction receipt will include your company name. If you need a copy of your receipt, download from our Donor Portal.
捐款過程安全嗎？
是的，我們使用業界標準的 SSL 技術來確保您的資訊安全。我們與受到世界許多最大型企業信任的金流業者 Stripe 合作，以 SSL 方式將所有資料直接送交 Stripe 符合 PCI 標準的伺服器進行處理，您的敏感金融資訊不會被我們的伺服器接觸。我們了解您的隱私權相當重要，若需完整資訊，請參考Mozilla 的隱私權保護政策。
我可以要求退款嗎？
Your donation may be eligible for a refund. You must contact us within 15 days of payment date. If you believe this payment was made without your authorization, please contact us immediately. Donations made via ACH or SEPA direct debit are ineligible for refunds. Due to the nature of these transactions our policy prioritizes minimizing refund fraud. We appreciate your understanding. If you need assistance, please contact us.
Are there additional fees added to my donation?
We do not collect any additional fees or taxes. When you donate in your local currency you are not charged a conversion fee by your credit card. You can choose to also cover the payment processing transaction costs. This is completely voluntary and you may opt in or out using the checkbox on our donation form. Our organization is based in the United States. We encourage donors to research any additional external taxes or fees that may be applied by regulators such as your bank or tax authority.
What do the transaction costs cover?
When you opt to cover our payment transaction costs, you're covering both our payment processing and donation platform fees. The costs associated with our robust online donation system allows us to continue scaling sustainably as our supporter-base grows. Our donation platform and payment processor partners reduce internal costs associated with maintaining our own system from scratch. Our partners ensure we can accept a wide range of currencies/payment methods and remain PCI compliant in all of the countries that we accept gifts from. The transaction costs you may choose to cover are based on an estimate of our overall costs. Due to many factors actual costs may fluctuate.
為什麼單次捐款在 SEPA 授權書裡卻顯示為定期捐款？
透過 SEPA direct debit 方式進行單次捐款時，您可能會在相關說明中發現交易方式記載為「定期交易」。這是因為我們的金流處理業者 Stripe 對此類金流機制僅支援定期交易機制。但我們仍只會向您收費一次，未來未經您授權，不會再發動扣款。捐款完成後，您將會收到一份上面明確記載了「單次捐款」的捐款收據。
我可以捐贈加密貨幣嗎？
不行。我們目前不接受加密貨幣捐款。
我的捐款會被如何運用？
Thunderbird is the leading open source email and productivity app that is free for business and personal use. Your gift helps ensure it stays that way, and supports ongoing development.
Thunderbird 與 MZLA Technologies Corporation 的關係是什麼？
MZLA Technologies Corporation is a wholly owned for-profit subsidiary of the Mozilla Foundation and the home of Thunderbird.
Thunderbird 不賺錢嗎？
Currently, nearly 100% of Thunderbird’s operating revenue comes from the generous gifts of Thunderbird users.
成為企業贊助商
為您自己與世界打造一套開放的未來。
Organizations deploying Thunderbird at scale or who share our passion for expanding digital freedoms can make a difference by becoming a one-time or recurring corporate supporter. Small to medium size contributions can be made with the form above. For contributions greater than $5000 USD please contact our business team. Thank you in advance for your generous support!
