Donasjonshjelp

If you need help donating to Thunderbird and did not find an answer in our FAQs, please fill out this form and we will get back to you as soon as possible.

Use the Donor Portal to access your receipts and update or cancel your recurring plan.

Please note, our payment support team cannot assist with Thunderbird product questions or technical issues. For technical support, please visit our support page where you will find helpful articles and community forums.

Eg treng

Please note that due to the limited contact information we receive, we are unable to issue donation receipts or acknowledgements.

Account currency: Euro (EUR)
Name of payee: FCB-SVB MZLA Technologies Corporation
IBAN: DE05 5123 0500 0500 2158 09
Purpose: Thunderbird

Beneficiary's bank: Standard Chartered Bank
Location: Frankfurt, Germany
BIC: SCBLDEFX

If your bank requires our office address:

149 New Montgomery St, 4th Floor
San Francisco, CA 94105
USA

Visit our Donor Portal for on-demand access to your receipts and to modify or cancel a recurring plan including changing the amount, frequency, payment method and charge date.

Please note: we are unable to provide customized or summary receipts.

Please be sure to check our Donation FAQ page first as your question may be answered there.

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Thunderbird will only use your submitted information for purposes of communicating with you about your request. See our privacy policy for further information.

Our Donor Support Team is unable to respond to any technical support questions. We do not provide technical support in exchange for financial gifts. To ensure that you get the help that you need, please visit our technical support page.

Thunderbird technical support is community-based and available to everyone. Our technical support page includes knowledge base articles and a community of volunteers ready to help!

Visit our technical support site to get more help.

Our Donor Support Team is unable to respond to your Thunderbird product feedback and feature requests. But, we want to hear from you! Please visit Mozilla Connect.

Mozilla Connect is a collaborative space for ideas, feedback, and discussions that will help shape future Thunderbird product releases. Submit your ideas and be sure to tag Thunderbird so others can find and vote on your suggestions.

For Thunderbird technical support, please visit our support page

Visit Mozilla Connect to submit your ideas for Thunderbird.

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To update the email that you are using to make and manage your donations, please visit our Donor Portal.

To sign in to your donor portal, please use the email that you used to make your donation.

We currently accept over 100 currencies through our donation form! If you do not see your preferred currency listed, we unfortunately cannot accept that currency at this time.

We also accept a number of payment methods which, depending upon your location, include by Credit Card, PayPal, SEPA Direct Debit, iDEAL, Google Pay, Apple Pay, and ACH. If you do not see your preferred payment method listed, we unfortunately do not accept that method at this time.

Vi aksepterer ikkje donasjonar i krypto.

If you are in the US (or using a US bank account), you can donate via check. Detailed instructions are available on our Donation FAQ page.

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